Meet the Team
Customer Reviews
About Me
  • By John K.
    Pittsfield, MA

    Customer Review

    By John K.
    Pittsfield, MA

  • By David S.
    Athol, MA

    Customer Review

    By David S.
    Athol, MA

  • By Dave S.
    Sterling, MA

    Customer Review

    By Dave S.
    Sterling, MA

  • By Diane L.
    Ashburnham, MA

    "We had bought our house in October and by November the basement was flooding out. After finding out the foundation was installed..."

    Customer Review

    By Diane L.
    Ashburnham, MA

    We had bought our house in October and by November the basement was flooding out. After finding out the foundation was installed without a drain system around it, we had the much more expensive option of digging all around the foundation of the house to correct the problem or go with the lesser of the two fixes and have a Leader Basement System installed inside the basement to correct the problem. We chose that fix and it continues to work well almost 5 years later. We have a dry basement and very happy that this system corrected the problem.

Testimonials
from customers I've helped!
  • "Customer service is outstanding. When I had an issue, someone from Leader Basement Systems was there within..." Read Full Testimonial

    Pam S. of Fitchburg, MA

    Customer Testimonial

              Customer service is outstanding. When I had an issue, someone from Leader Basement Systems was there within an hour and a half. I can always get someone on the phone when I need them. Always very courteous and keeps me in the loop on the progress. The basement was left cleaner than when they came in.
    Pam S.
    Fitchburg, MA
  • "Excellent in every way... Very respectful and caring of carpet & property." Read Full Testimonial

    Charles D. of Lunenburg, MA

    Customer Testimonial

              We chose you over a Canton, MA company. Reasons: Your location, nicer/less high-pressure salesperson, pleasant office representatives... all of which made us feel confident in selecting Leader. Excellent in every way... Very respectful and caring of carpet & property.
    Charles D.
    Lunenburg, MA

Amanda Rader from Leader Basement Systems

Title: Appointment Center Manager

Hometown: Enfield, Connecticut

Amanda Rader from Leader Basement Systems

Amanda is the appointment center manager for our Leader Basement Systems Family, and she is a friendly, outgoing young lady. She has brought such a warmth with her to this company, and has excellent customer service skills.

In her previous positions, she mastered the art of customer service, and assisting customers, which is the perfect skill set to have for this job. Her job is inclusive to speaking to customers, assessing the customers needs, scheduling appointments for free inspections, filing of paperwork, and many other tasks which allow our production team to work efficiently.

Amanda enjoys assisting customers with their problems, and is highly satisfied when she helps a customer solve the problem at hand.

In her spare time, she enjoys spending time on her boat with her boyfriend & their dog, Kasey.

Amanda is an incredible young lady, and another wonderful part of our team.

Company news I'd like to share with you:

  • Fun in the sun with the Leader Basement System Office Ladies!
    Fun in the sun with the Leader Basement System Office Ladies!
    Tuesday, Jun 27th, 2017
    Read full article
  • Leader Basement Systems Giving Back To The Community...
    Leader Basement Systems Giving Back To The Community...
    Thursday, Jan 11th, 2018
    Read full article

our service area

Proudly serving Massachusetts - including Worcester, Springfield & Amherst for over 12 years.

We serve the following areas

Our Locations:

Leader Basement Systems
143 Greenland Road
Suite 3
Sterling, MA 01564
1-978-248-0137