Proudly serving Massachusetts - including Worcester, Springfield & Amherst for over 12 years.
"We had bought our house in October and by November the basement was flooding out. After finding out the foundation was installed..."
We had bought our house in October and by November the basement was flooding out. After finding out the foundation was installed without a drain system around it, we had the much more expensive option of digging all around the foundation of the house to correct the problem or go with the lesser of the two fixes and have a Leader Basement System installed inside the basement to correct the problem. We chose that fix and it continues to work well almost 5 years later. We have a dry basement and very happy that this system corrected the problem.
"Customer service is outstanding. When I had an issue, someone from Leader Basement Systems was there within..." Read Full Testimonial
"Excellent in every way... Very respectful and caring of carpet & property." Read Full Testimonial
Amanda is the appointment center manager for our Leader Basement Systems Family, and she is a friendly, outgoing young lady. She has brought such a warmth with her to this company, and has excellent customer service skills.
In her previous positions, she mastered the art of customer service, and assisting customers, which is the perfect skill set to have for this job. Her job is inclusive to speaking to customers, assessing the customers needs, scheduling appointments for free inspections, filing of paperwork, and many other tasks which allow our production team to work efficiently.
Amanda enjoys assisting customers with their problems, and is highly satisfied when she helps a customer solve the problem at hand.
In her spare time, she enjoys spending time on her boat with her boyfriend & their dog, Kasey.
Amanda is an incredible young lady, and another wonderful part of our team.