Meet the Team

Amanda Rader

Leader Basement Systems

Title: Appointment Center Manager

Hometown: Enfield, Connecticut

Amanda Rader from Leader Basement Systems

Amanda is the Appointment Center Manager for our Leader Basement Systems Family. She is a friendly, outgoing and talented young lady, who has brought such a warmth and incredible customer service skill set to this company.

Experience

Her prior positions helped her master the art of customer service and organization and to develop an incredible work ethic-- all things that have helped her flourish in her role here at Leader Basement Systems. 

What Her Days Look Like

On a day-to-day basis she assesses customers' needs, schedules free estimates, files paperwork, and performs many other tasks to help the production team work efficiently. Answering a customer's question is a highlight to Amanda's day because problem solving is not only one of her talents, but also a very rewarding skill. She understands the value she provides to customers when they feel safer and happier in their home. 

Why Leader?

When Amanda was job hunting she came across Leader from a family friend and loved how the owners (Craig & Desiree) treat employees like family. She started at an entry-level position and has since advanced to a leadership position. She is thankful for owners who provide her with the tools and space necessary for creativity and independence! 

Hobbies

In her spare time, she enjoys spending time on her boat with her boyfriend & their dog, Kasey.

Amanda- you are an incredible young lady and we are so thankful to have you as a member of our team. We appreciate your commitment, kindness, and hard work you put in every day. 

Customer Reviews
About Me
  • By John K.
    Pittsfield, MA

    Customer Review

    By John K.
    Pittsfield, MA

  • By Tom M.
    Shelburne Falls, MA

    Customer Review

    By Tom M.
    Shelburne Falls, MA

  • By Michael B.
    Gill, MA

    Customer Review

    By Michael B.
    Gill, MA

  • By David S.
    Athol, MA

    Customer Review

    By David S.
    Athol, MA

  • By Dave S.
    Sterling, MA

    Customer Review

    By Dave S.
    Sterling, MA

  • By Diane L.
    Ashburnham, MA

    "We had bought our house in October and by November the basement was flooding out. After finding out the foundation was installed..."

    Customer Review

    By Diane L.
    Ashburnham, MA

    We had bought our house in October and by November the basement was flooding out. After finding out the foundation was installed without a drain system around it, we had the much more expensive option of digging all around the foundation of the house to correct the problem or go with the lesser of the two fixes and have a Leader Basement System installed inside the basement to correct the problem. We chose that fix and it continues to work well almost 5 years later. We have a dry basement and very happy that this system corrected the problem.

Testimonials
from customers I've helped!
  • "Customer service is outstanding. When I had an issue, someone from Leader Basement Systems was there within..." Read Full Testimonial

    Pam S. of Fitchburg, MA

    Customer Testimonial

              Customer service is outstanding. When I had an issue, someone from Leader Basement Systems was there within an hour and a half. I can always get someone on the phone when I need them. Always very courteous and keeps me in the loop on the progress. The basement was left cleaner than when they came in.
    Pam S.
    Fitchburg, MA
  • "Excellent in every way... Very respectful and caring of carpet & property." Read Full Testimonial

    Charles D. of Lunenburg, MA

    Customer Testimonial

              We chose you over a Canton, MA company. Reasons: Your location, nicer/less high-pressure salesperson, pleasant office representatives... all of which made us feel confident in selecting Leader. Excellent in every way... Very respectful and caring of carpet & property.
    Charles D.
    Lunenburg, MA

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our service area

Proudly serving Massachusetts - including Worcester, Springfield & Amherst for over 12 years.

We serve the following areas

Our Locations:

Leader Basement Systems
143 Greenland Road
Suite 3
Sterling, MA 01564
1-978-248-0137
Service Area
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