Proudly serving Massachusetts - including Worcester, Springfield & Amherst for over 12 years.
Amanda is the Appointment Center Manager for our Leader Basement Systems Family. She is a friendly, outgoing and talented young lady, who has brought such a warmth and incredible customer service skill set to this company.
Her prior positions helped her master the art of customer service and organization and to develop an incredible work ethic-- all things that have helped her flourish in her role here at Leader Basement Systems.
What Her Days Look Like
On a day-to-day basis she assesses customers' needs, schedules free estimates, files paperwork, and performs many other tasks to help the production team work efficiently. Answering a customer's question is a highlight to Amanda's day because problem solving is not only one of her talents, but also a very rewarding skill. She understands the value she provides to customers when they feel safer and happier in their home.
When Amanda was job hunting she came across Leader from a family friend and loved how the owners (Craig & Desiree) treat employees like family. She started at an entry-level position and has since advanced to a leadership position. She is thankful for owners who provide her with the tools and space necessary for creativity and independence!
In her spare time, she enjoys spending time on her boat with her boyfriend & their dog, Kasey.
Amanda- you are an incredible young lady and we are so thankful to have you as a member of our team. We appreciate your commitment, kindness, and hard work you put in every day.