Proudly serving Massachusetts - including Worcester, Springfield & Amherst for over 12 years.
Craig Leader, Owner: Craig Leader has owned and operated Leader Basement Systems since 2006, and has extensive experience with the Basement Systems network since 2000! He really knows his stuff about foundations and our patented products. When it comes to being a business owner Craig encompasses the right POV: Perseverance, Optimism and Vision!
Isn't it nice to come across a business you can trust? Well, that starts at the top and works its way down to every employee. That is what you will find here at Leader- integrity, honesty and a commitment to customer service has been embodied by Craig daily and each employee embodies as well!
There aren't any grey areas with Craig- his word is his bond so the saying goes. You know what you get with Craig: he will do as he promises, and his work ethic, personality, and priorities always remain consistent and intact. He doesn't like to overcomplicate this thing we call life but just be who he is, improve the lives of those, and be the best he can be. His favorite quote is, “If you don't have time to do it right, you must have time to do it twice!”
Outside of Work
Craig loves every day he has with his amazing wife and business partner Desiree. He is also a devoted father to their six children. During his spare time he enjoys spending time with his family, four wheeling and riding his bike through the trails in his town. Craig is also a car enthusiast and avid guitar player, and has been playing for more than twenty years. Craig finds playing the guitar an excellent way to unwind at the end of the day.
Craig loves to say he has found his "dream job," and enjoys every single day at work!
“The installation crew was very nice and helpful, the office staff was wonderful, and the salesman was very thorough.”Read Full Testimonial
“Wonderful! Very responsive!”Read Full Testimonial
“The salesman was easy to understand and knew his stuff.”Read Full Testimonial
“The Install crew was great & very friendly”Read Full Testimonial
“Craig was polite and answered all of my questions without attitude.”Read Full Testimonial
“Thank you so much, Craig, for all the time you spent with me figuring out the problem with moisture in my cellar.”Read Full Testimonial
“The workers were very cordial and friendly.”Read Full Testimonial
“I was so pleased with the company.”Read Full Testimonial
“I felt confident in your expertise and presentation.”Read Full Testimonial
“I'm very satisfied.”Read Full Testimonial
In this episode of Ask the Expert, Craig helps a Worcester, MA customer understand the main concerns... Watch Video »
This New Braintree homeowner has a cinder block wall basement that was always damp or wet, and wanted to have a drainage system installed to solve the problem. We resolved their issue by installing our Triple Safe WaterGuard system, which eliminates any future water damage in their basement.
Our customer here in Worcester contacted us with water coming in the basement near a pipe. Unfortunately the house has had issues with water in the basement ever since it was build. The basement also has issues with humidity. We came in and installed the TripleSafe Sump Pump, IceGuard, LawnScape and an Everlast Access Well.
Here you can see the basement before and after the sump has been installed.
This customer in Holden, MA grew tired of his damp and wet basement and we came in to transform this space into a dry, energy-efficient and healthy space. Any allergy/asthma sufferers will thank us when they begin feeling better from these products. Our Dehumidifier prevents mold growth and the indoor air quality, while our CleanSpace Wall System serves as a moisture and vapor barrier. Our WaterGuard Sub-Floor drainage collects water and directs it to the SuperSump, of course, removes the unwanted water from the basement as well. Overall, our customer here will enjoy a much drier and healthier space in no time!
This customer needed some stabilization for a newly constructed farmer's porch in Little Compton, RI. Our team came to take a look, and recommended PolyLevel Injection Foam Insulation to stabilize the foundation. Typically, our PolyLevel is used to lift and level the floor. In this case we used the PolyLevel to only stabilize and not to lift because it was already level.
This particular job was for a home under construction that needed the foundation stabilized- not lifted! Our team injected PolyLevel 2-part foam beneath the surface to stabilize it permanently. Our PolyLevel is a quick curing, affordable, and non-toxic option for stability. It is also less invasive and doesn't cause as much of a mess/cleanup - especially when compared to mudjacking.