Meet the Team

Craig Leader

Leader Basement Systems

Title: Owner

Hometown: Princeton, MA

Craig Leader from Leader Basement Systems

Craig Leader, Owner:  Craig Leader has owned and operated Leader Basement Systems since 2006, and has extensive experience with the Basement Systems network since 2000! He really knows his stuff about foundations and our patented products. When it comes to being a business owner Craig encompasses the right POV: Perseverance, Optimism and Vision!

Isn't it nice to come across a business you can trust? Well, that starts at the top and works its way down to every employee. That is what you will find here at Leader- integrity, honesty and a commitment to customer service has been embodied by Craig daily and each employee embodies as well!

There aren't any grey areas with Craig- his word is his bond so the saying goes. You know what you get with Craig: he will do as he promises, and his work ethic, personality, and priorities always remain consistent and intact. He doesn't like to overcomplicate this thing we call life but just be who he is, improve the lives of those, and be the best he can be. His favorite quote is, “If you don't have time to do it right, you must have time to do it twice!” 

Outside of Work

Craig loves every day he has with his amazing wife and business partner Desiree. He is also a devoted father to their six children. During his spare time he enjoys spending time with his family, four wheeling and riding his bike through the trails in his town. Craig is also a car enthusiast and avid guitar player, and has been playing for more than twenty years. Craig finds playing the guitar an excellent way to unwind at the end of the day.

Craig loves to say he has found his "dream job," and enjoys every single day at work!

Customer Reviews
About Me
  • By Gordon B.
    Pittsfield, MA

    "Nice installation. To return in the "spring" to bury the drain pipe."

    Customer Review

    By Gordon B.
    Pittsfield, MA

    Nice installation. To return in the "spring" to bury the drain pipe.

  • By John K.
    Westffieldd, MA

    "Excellent response to questions after work completed"

    Customer Review

    By John K.
    Westffieldd, MA

    Excellent response to questions after work completed

  • By Debbie D.
    Feeding Hills, MA

    Customer Review

    By Debbie D.
    Feeding Hills, MA

  • By Dwight S.
    Longmeadow, MA

    "First, your newspaper ad, then the promotional materials you sent, and finally the good work of your sales representative."

    Customer Review

    By Dwight S.
    Longmeadow, MA

    First, your newspaper ad, then the promotional materials you sent, and finally the good work of your sales representative.

  • By Marie C.
    Holyoke, MA

    "What a wonderful company to work with. Thank you for everything!"

    Customer Review

    By Marie C.
    Holyoke, MA

    What a wonderful company to work with. Thank you for everything!

  • By Geoffrey S.
    Northampton, MA

    "The guy who came out was really great: totally knowledgeable and helpful."

    Customer Review

    By Geoffrey S.
    Northampton, MA

    The guy who came out was really great: totally knowledgeable and helpful.

  • By Andrea F.
    Northampton, MA

    "He was very friendly, efficient and kind."

    Customer Review

    By Andrea F.
    Northampton, MA

    He was very friendly, efficient and kind.

  • By James S.
    Belchertown, MA

    "We haven't had a drop of water on the floor since the system went in. I've checked the sump pit and it looks like we haven't had..."

    Customer Review

    By James S.
    Belchertown, MA

    We haven't had a drop of water on the floor since the system went in. I've checked the sump pit and it looks like we haven't had any water at all though so I'll be waiting with my fingers crossed when the spring time comes.

  • By Paul E.
    Amherst, MA

    "It was, and still is, my pleasure dealing with people who value honesty, professionalism, and skill. That fully explains why I..."

    Customer Review

    By Paul E.
    Amherst, MA

    It was, and still is, my pleasure dealing with people who value honesty, professionalism, and skill. That fully explains why I value every contact with Leader. It has been my pleasure to have found a company that values their customers to such an extent.

  • By Peter C.
    Amherst, MA

    Customer Review

    By Peter C.
    Amherst, MA

Testimonials
from customers I've helped!

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“The installation crew was very nice and helpful, the office staff was wonderful, and the salesman was very thorough.”

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Deborah K. of Great Barrington, MA

“Wonderful! Very responsive!”

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Melissa C. of Granville, MA

“The salesman was easy to understand and knew his stuff.”

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Stan P. of Lenox, MA

“The Install crew was great & very friendly”

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Karen S. of Pittsfield, MA

“Craig was polite and answered all of my questions without attitude.”

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Annette H. of Feeding Hills, MA

“Thank you so much, Craig, for all the time you spent with me figuring out the problem with moisture in my cellar.”

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Jane T. of West Springfield, MA

“The workers were very cordial and friendly.”

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Noach K. of Longmeadow, MA

“I was so pleased with the company.”

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Connie O. of Longmeadow, MA

“I felt confident in your expertise and presentation.”

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Kathy M. of Williamstown MA 01267, MA

“I'm very satisfied.”

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Debbie D. of Feeding Hills, MA

Videos from projects I was involved with:

Related Videos

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Crawl Space Humidity: Causes and Solutions|...

In this episode of Ask the Expert, Craig helps a Worcester, MA customer understand the main concerns... Watch Video »

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Company Awards

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Craig Leader, Masters of arts and science, Entrepreneurship
Craig Leader, Masters of arts and science, Entrepreneurship
Before and after photos from jobs I've worked on:
  • Damp Basement in New Braintree, MA
    Before
    Damp Basement in New Braintree, MA
    After

    Damp Basement in New Braintree, MA

    This New Braintree homeowner has a cinder block wall basement that was always damp or wet, and wanted to have a drainage system installed to solve the problem. We resolved their issue by installing our Triple Safe WaterGuard system, which eliminates any future water damage in their basement.

  • Sump Pump Installation in Worcester, MA
    Before
    Sump Pump Installation in Worcester, MA
    After

    Sump Pump Installation in Worcester, MA

    Our customer here in Worcester contacted us with water coming in the basement near a pipe. Unfortunately the house has had issues with water in the basement ever since it was build. The basement also has issues with humidity. We came in and installed the TripleSafe Sump Pump, IceGuard, LawnScape and an Everlast Access Well. 

    Here you can see the basement before and after the sump has been installed. 

  • Holden, MA Basement Waterproofing Amazing Transformation
    Before
    Holden, MA Basement Waterproofing Amazing Transformation
    After

    Holden, MA Basement Waterproofing Amazing Transformation

    This customer in Holden, MA grew tired of his damp and wet basement and we came in to transform this space into a dry, energy-efficient and healthy space. Any allergy/asthma sufferers will thank us when they begin feeling better from these products. Our Dehumidifier prevents mold growth and the indoor air quality, while our CleanSpace Wall System serves as a moisture and vapor barrier. Our WaterGuard Sub-Floor drainage collects water and directs it to the SuperSump, of course, removes the unwanted water from the basement as well. Overall, our customer here will enjoy a much drier and healthier space in no time!

  • Farmer's Porch Foundation Stabilization in Little Compton, RI
    Before
    Farmer's Porch Foundation Stabilization in Little Compton, RI
    After

    Farmer's Porch Foundation Stabilization in Little Compton, RI

    This customer needed some stabilization for a newly constructed farmer's porch in Little Compton, RI. Our team came to take a look, and recommended PolyLevel Injection Foam Insulation to stabilize the foundation. Typically, our PolyLevel is used to lift and level the floor.  In this case we used the PolyLevel to only stabilize and not to lift because it was already level. 

  • Foundation Stabilization in Little Compton, RI
    Before
    Foundation Stabilization in Little Compton, RI
    After

    Foundation Stabilization in Little Compton, RI

    This particular job was for a home under construction that needed the foundation stabilized- not lifted! Our team injected PolyLevel 2-part foam beneath the surface to stabilize it permanently. Our PolyLevel is a quick curing, affordable, and non-toxic option for stability. It is also less invasive and doesn't cause as much of a mess/cleanup - especially when compared to mudjacking. 

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our service area

Proudly serving Massachusetts - including Worcester, Springfield & Amherst for over 12 years.

We serve the following areas

Our Locations:

Leader Basement Systems
143 Greenland Road
Suite 3
Sterling, MA 01564
1-978-248-0137
Service Area
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