Meet the Team

Craig Leader

Leader Basement Systems

Title: Owner

Hometown: Princeton, MA

Craig Leader from Leader Basement Systems

Craig Leader has owned and operated Leader Basement Systems for eight years, and has extensive experience with Basement Systems for more than eleven years. Craig's business has grown and prospered very much over the past eight years. He has a valuable philosophy on his business, and he is a strong believer in honesty, integrity, and customer service. Those three qualities are what he bases his business practices on, and our customers love working with Craig because if he says something will be happening, it always happens. He is an outstanding person, and his simple ideas surrounding life and how to run his business have kept the referrals coming in and kept our customers very happy.

 Craig is a devoted father to his daughter, Marilyn, and his son Joe. During his spare time he enjoys spending time with his son, Joe, Four wheeling; He loves taking his bicycle out on the riding trails throughout his town. Craig is also an avid guitar player, and has been playing for more than twenty years. Craig finds playing the guitar an excellent way to unwind at the end of the day.

Craig loves to say he has found his "dream job", and enjoys every single day at work!

Customer Reviews
About Me
  • By Gordon B.
    Pittsfield, MA

    "Nice installation. To return in the "spring" to bury the drain pipe."

    Customer Review

    By Gordon B.
    Pittsfield, MA

    Nice installation. To return in the "spring" to bury the drain pipe.

  • By John K.
    Westffieldd, MA

    "Excellent response to questions after work completed"

    Customer Review

    By John K.
    Westffieldd, MA

    Excellent response to questions after work completed

  • By Debbie D.
    Feeding Hills, MA

    Customer Review

    By Debbie D.
    Feeding Hills, MA

  • By Dwight S.
    Longmeadow, MA

    "First, your newspaper ad, then the promotional materials you sent, and finally the good work of your sales representative."

    Customer Review

    By Dwight S.
    Longmeadow, MA

    First, your newspaper ad, then the promotional materials you sent, and finally the good work of your sales representative.

  • By Marie C.
    Holyoke, MA

    "What a wonderful company to work with. Thank you for everything!"

    Customer Review

    By Marie C.
    Holyoke, MA

    What a wonderful company to work with. Thank you for everything!

  • By Geoffrey S.
    Northampton, MA

    "The guy who came out was really great: totally knowledgeable and helpful."

    Customer Review

    By Geoffrey S.
    Northampton, MA

    The guy who came out was really great: totally knowledgeable and helpful.

  • By Andrea F.
    Northampton, MA

    "He was very friendly, efficient and kind."

    Customer Review

    By Andrea F.
    Northampton, MA

    He was very friendly, efficient and kind.

  • By James S.
    Belchertown, MA

    "We haven't had a drop of water on the floor since the system went in. I've checked the sump pit and it looks like we haven't had..."

    Customer Review

    By James S.
    Belchertown, MA

    We haven't had a drop of water on the floor since the system went in. I've checked the sump pit and it looks like we haven't had any water at all though so I'll be waiting with my fingers crossed when the spring time comes.

  • By Paul E.
    Amherst, MA

    "It was, and still is, my pleasure dealing with people who value honesty, professionalism, and skill. That fully explains why I..."

    Customer Review

    By Paul E.
    Amherst, MA

    It was, and still is, my pleasure dealing with people who value honesty, professionalism, and skill. That fully explains why I value every contact with Leader. It has been my pleasure to have found a company that values their customers to such an extent.

  • By Peter C.
    Amherst, MA

    Customer Review

    By Peter C.
    Amherst, MA

Testimonials
from customers I've helped!

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“The installation crew was very nice and helpful, the office staff was wonderful, and the salesman was very thorough.”

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Deborah K. of Great Barrington, MA

“Wonderful! Very responsive!”

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Melissa C. of Granville, MA

“The salesman was easy to understand and knew his stuff.”

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Stan P. of Lenox, MA

“The Install crew was great & very friendly”

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Karen S. of Pittsfield, MA

“Craig was polite and answered all of my questions without attitude.”

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Annette H. of Feeding Hills, MA

“Thank you so much, Craig, for all the time you spent with me figuring out the problem with moisture in my cellar.”

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Jane T. of West Springfield, MA

“The workers were very cordial and friendly.”

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Noach K. of Longmeadow, MA

“I was so pleased with the company.”

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Connie O. of Longmeadow, MA

“I felt confident in your expertise and presentation.”

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Kathy M. of Williamstown MA 01267, MA

“I'm very satisfied.”

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Debbie D. of Feeding Hills, MA

Videos from projects I was involved with:

Related Videos

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Crawl Space Humidity: Causes and Solutions|...

In this episode of Ask the Expert, Craig helps a Worcester, MA customer understand the main concerns... Watch Video »

Related Videos

Company Awards

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Craig Leader, Masters of arts and science, Entrepreneurship
Craig Leader, Masters of arts and science, Entrepreneurship

Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • Damp Basement in New Braintree, MA
    Before
    Damp Basement in New Braintree, MA
    After

    Damp Basement in New Braintree, MA

    This New Braintree homeowner has a cinder block wall basement that was always damp or wet, and wanted to have a drainage system installed to solve the problem. We resolved their issue by installing our Triple Safe WaterGuard system, which eliminates any future water damage in their basement.

Company news I'd like to share with you:

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our service area

Proudly serving Massachusetts - including Worcester, Springfield & Amherst for over 12 years.

We serve the following areas

Our Locations:

Leader Basement Systems
143 Greenland Road
Suite 3
Sterling, MA 01564
1-978-248-0137
Service Area
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