Reviews

Leader Basement Systems Reviews and Ratings

Check out reviews and comments from our past customers.

The service man new I had a 1:00 appointment that I had to make. He called me from his vehicle and told me he would be here shortly and he would be done in time for me to make my appointment. He was friendly, knowledgeable and professional. I watched him do the complete checkup and even take the time to spray and wipe down the inside of the sump. As promised, he was done in time for me to make my appointment. What more could I ask for? Thank you Patrick. Good job!!!
Longmeadow, MA 01106
Longmeadow, MA 01106

We initially had another Basement Systems company that was closer to our home install the system and it has stood the test of time. Our basement would flood 2-3 times per year. It has been 5 years and we have not had a wet basement since...even through hurricane Irene. We had recently learned that the company that installed our system no longer existed, so we called Leader Basement Systems to assist with the repair of a cracked discharge cover. They were very responsive, sent someone over promptly, replaced the cover, inspected the system, and transferred the warranty. Since then, we were having some work done on our basement and contacted Leader Basement Systems with some questions. Again, they were very responsive. Craig spoke to our contractor directly and reassured us that the work that was being done would not compromise our system. It is nice to work with a company that is so thorough, prompt, and responsive.

01267, MA 01267

We are extremely satisfied with our dry basement. Thank you! Now our next door neighbor is having Leader Basement do the same for them!!

Williamstown, MA 01267

Thank you, thank you, thank you for our dry basement!! Arthur and Diane

Williamstown, MA 01267

This group had a work ethic that is truly impressive. Great guys.

Williamstown, MA 01267
Williamstown, MA 01267
Williamstown, MA 01267

Great service.

Springfield, MA 01128
Springfield, MA 01128

Very good

East Longmeadow, MA 01028
Chicopee, MA 01013
Chicopee, MA 01013

What a wonderful company to work with. Thank you for everything!

Holyoke, MA 01040
Holyoke, MA 01040
Holyoke, MA 01040
Holyoke, MA 01040
Holyoke, MA 01040

Overall & crew would have gotten "5" except for quality of outdoor trenches they dug... @ discharge/exterior wall, it's not nearly deep enough & runs directly under downspout (pipe already exposed!), @ 2nd location soil not tamped down properly, trench sank 4-6". Otherwise, professional, prompt, courteous.

Easthampton, MA 01027
The work crew was very thorough and accommodating. They relocated a built-in shelf to place the pump and worked around the water heater. Good creative solutions.
Easthampton, ME 01027
Leader Basement Systems Average: 4.9 out of 5
Total Reviews: 320

our service area

Proudly serving Massachusetts - including Worcester, Springfield & Amherst for over 12 years.

We serve the following areas

Our Locations:

Leader Basement Systems
143 Greenland Road
Suite 3
Sterling, MA 01564
1-978-248-0137